Your data
Privacy & cookies
How we collect, use and protect your personal information.
Last updated: 10 October 2026
This notice explains how Waymark Care Services Limited ("Waymark", "we", "us") collects and uses personal information through this website. We are the data controller for this information.
Who we are
Waymark Care Services Limited, a company registered in England and Wales (company number 17117327), registered office West One Business Village, West Dock Street, Hull, HU3 4HH. We are registered with the Information Commissioner's Office (ICO) as a data controller, registration number ZC271365. Our Data Protection Officer is Prince Osuji, who can be contacted at admin@waymarkcare.co.uk. Contact us about your data at admin@waymarkcare.co.uk or on 01482 935215.
What we collect and why
| Form | Information | Purpose and lawful basis |
|---|---|---|
| Contact and quote requests | Name, contact details, postcode, details of the support you are looking for | To respond to your enquiry and prepare a quote. Steps taken at your request before entering a contract, and our legitimate interest in responding to enquiries |
| Staff requests | Organisation, contact details, staffing requirements | To arrange staffing. Steps taken before entering a contract |
| Job applications | Contact details, work history, qualifications, availability, CV, referee details, right to work answer | To assess your application. Steps taken at your request before entering a contract, and our legal obligations as an employer |
| Carer nominations | Your name, email, relationship, nomination text | To recognise our staff. Our legitimate interest |
| Newsletter | Email address | To send occasional updates. Your consent, which you can withdraw at any time |
Please do not include detailed health information in website forms. If health information is shared with us, we use it only to respond to your enquiry and handle it as special category data under Article 9(2)(h) of the UK GDPR and the Data Protection Act 2018.
Who we share it with
Our website and its forms are hosted by Netlify, Inc., which processes form submissions on our behalf. Netlify may store data in the United States; such transfers are protected by the UK Extension to the EU-US Data Privacy Framework or by approved contractual safeguards. We use Google Fonts to display text on this site, which means your browser connects to Google's servers. We do not sell your information or share it for marketing.
For job applicants, we will only contact referees and carry out DBS checks at the appropriate stage of recruitment, and we will tell you before we do.
How long we keep it
- Enquiries that do not lead to a service: up to 24 months
- Unsuccessful job applications: 6 months after the role is filled
- Newsletter subscriptions: until you unsubscribe
- Information about people we support or employ is kept in line with our records retention policy and legal requirements.
Cookies
This website does not use advertising or analytics cookies. The map on our contact page is provided by Google and only loads, and may set cookies, if you choose to show it. Your browser may store small amounts of data to make the site work, such as remembering an open menu.
Your rights
You have the right to access your personal information, to ask us to correct or delete it, to restrict or object to how we use it, and to data portability. Where we rely on consent, you can withdraw it at any time. Contact us using the details above. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.